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Twitter updates don't come in anymore

voicy1stef

09 Sep, 2010 08:09 AM via web

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Hi,
Since the Twitter fanangaling, the Twitter updates don't come into my Momento iPodTouch app. I then deleted Twitter from Momento, and tried to re-enter it, but it has that authentication problem.

Wahhh!

Is there a workaround, so I can get my Twitter updates once again, or are you guys doing an updated version for us?

Thanks a lot. Really like the product.

Stefania
09/09/10

1. Support Staff 2 Posted by Oliver Waters on 09 Sep, 2010 09:37 AM

   

   Hi Stefania,

   This is not a known issue. As far as we are aware there a no known bugs with our Twitter integration.

   Please try connecting again. Often authentication problems occur if Twitter is overloaded, or too many incorrect attempts to login have occurred on a specific account.

   Best regards,
   Ollie

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2. Oliver Waters closed this discussion on 09 Sep, 2010 09:37 AM.

3. Support Staff 3 Posted by Oliver Waters on 09 Sep, 2010 10:07 AM

   

   Hi Stefina,

   If you're still having trouble with this, please try revoking Momento access to your Twitter account and try again.

   You can do this by visiting your account on twitter.com > Settings > Connections > Momento: Revoke Access

   Best regards,
   Ollie

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4. Stefania Lintonbon re-opened this discussion on 10 Sep, 2010 06:33 PM

5. 4 Posted by Stefania Lintonbon on 10 Sep, 2010 06:33 PM

   

   hi!
   Took your advice and revoked permission. and then tried momento again. re-entered twitter details, and we're up and running.
    
   thanks!  :)

   Stefania
   www.stefsvoice4u.co.uk
    
   Podcast:  http://ipad.io/KiK
   Blog:  http://stefsvoice.wordpress.com

   --- On Thu, 9/9/10, Oliver Waters <***@tenderapp.com> wrote:

   From: Oliver Waters <***@tenderapp.com>
   Subject: Re: Twitter updates don't come in anymore [Problems]
   To: "***@yahoo.co.uk" <***@yahoo.co.uk>
   Date: Thursday, 9 September, 2010, 11:09

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6. Support Staff 5 Posted by Oliver Waters on 10 Sep, 2010 07:05 PM

   

   Great! Thanks for lettings us know.

   All the best,
   Ollie

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7. Oliver Waters closed this discussion on 10 Sep, 2010 07:05 PM.

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