OS 4.0 Issues
seyoo123
via web
By now you probably find out that the Momento is not working properly on OS 4.0. I am using the Momento very frequently every day and I would like to ask you to fix the problems so that it works in 4.0 environment.
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Support Staff 2 Posted by Michael Waterfall on 12 Apr, 2010 09:43 AM
Hi there,
Momento has not yet been tested with the iPhone OS 4 beta. However I'd very much like to see the crash logs. Could you attach them?
Best regards,
Michael
3 Posted by Johannes Freund on 14 Apr, 2010 06:15 PM
I'm experiencing the same issues, so I attached a Crash-Log for your investigation ;)
Best regards,
Johannes
Support Staff 4 Posted by Michael Waterfall on 14 Apr, 2010 08:06 PM
Thanks Johannes, I'll take a look and get back to you when I know more.
5 Posted by Sachin Patel on 07 May, 2010 06:19 AM
Anything? I use Momento frequenly and am also running 4.0. And it crashes on me. :(
Support Staff 6 Posted by Oliver Waters on 10 May, 2010 07:59 AM
Hi Sachin,
We're still addressing this issue and will let you know once this is made available. Apologies for the inconvenience.
Best regards,
Ollie
Support Staff 7 Posted by Michael Waterfall on 30 May, 2010 03:19 PM
Thank you for your patience with this issue.
The crash on OS 4 occurs when the Facebook feed has completed it's update. We'll be releasing a fix for this next week. In the mean time, you can quickly disconnect (not erasing data) your Facebook feed account on the next launch to disable the Facebook downloads until the fix is available.
Best regards,
Michael
Michael Waterfall closed this discussion on 30 May, 2010 03:19 PM.