Twitter tweets not showing up in Momento

Art's Avatar

Art

04 May, 2010 09:29 PM via web

Hi there,
I've been trying to resolve the issue of my tweets not showing up in my momento on iphone. I think I've tried every trick in the book to get it going.

Any advice would be greatly appreciated,
Thanks

Art

  1. Support Staff 2 Posted by Oliver Waters on 06 May, 2010 08:55 AM

    Oliver Waters's Avatar

    Hi Art,

    Are no tweets displaying at all? Does Momento connect to your Twitter account successfully?

    Please can you provide us with your Twitter username so we can attempt to recreate the issue here?

    Best regards,
    Ollie

  2. 3 Posted by Artur Migdal on 07 May, 2010 12:56 AM

    Artur Migdal's Avatar

    Hello,
    Thank you for reply. Momento does connect to my Twitter account but it
    does not show any feeds. I tried downloading previous tweets from the
    option menu and it says it's succesful but nothing appears.
    My Twitter account username is iArtie

    Thanks for the help in advance

    Art

    Sent from iPhone.

  3. Support Staff 4 Posted by Oliver Waters on 11 May, 2010 07:06 AM

    Oliver Waters's Avatar

    Hi Art,

    Thanks for your details. We'll look in to this.

    Best regards,
    Ollie

  4. 5 Posted by Gabriel Rodrigues on 09 Jun, 2010 03:35 AM

    Gabriel Rodrigues's Avatar

    Happens exactly the same for me.

    Actually I am using iPhone OS Beta 4 and Momento unfortunately crashes a lot.
    But is very usefull and beautyfull app. I hope I can use it fully on the next update.
    Congratulations :)

    • Sorry for my creepy English.
  5. 6 Posted by karents62 on 16 Jun, 2010 06:51 PM

    karents62's Avatar

    Mine has been the same for a few weeks. But today I followed the advice in the FAQs - disconnecting from Twitter, deleting all tweets, then reconnecting to Twitter and downloading tweets again - and all seems to be well again.

    Would be a right pain though if the process has to be repeated...

  6. Support Staff 7 Posted by Michael Waterfall on 22 Jun, 2010 08:43 AM

    Michael Waterfall's Avatar

    Hi Art,

    I've looked into this issue and I'm not seeing any issues regarding your tweets. I've managed to successfully download them.

    Twitter does have a tendency to go down sometimes so perhaps you caught it on a bad day! If you could disconnect your twitter account (and erase data) and try reconnecting hopefully you'll have better luck.

    Many thanks,
    Michael

  7. Michael Waterfall closed this discussion on 22 Jun, 2010 08:43 AM.

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