Data problems

Lisa 's Avatar

Lisa

26 Jul, 2010 01:27 PM via web

My Ipod touch is broken and all data are lost. But I had export all data before. Can I Import this .plist File now?
I am sorry about that bad english I´ am German.
Need Help please!

Thanks
Lisa

  1. Support Staff 2 Posted by Oliver Waters on 28 Jul, 2010 08:14 AM

    Oliver Waters's Avatar

    Hi Lisa,

    Unfortunately the current version of Momento does not allow you to import .plist files. This is something we are looking to provide in a future version. For full details on backing up and restoring your Momento data, please see:
    http://support.momentoapp.com/faqs/general/can-i-backup-my-momento-...

    You should be able to restore a new device from your old device's backup.

    Best regards,
    Ollie

  2. Oliver Waters closed this discussion on 28 Jul, 2010 08:14 AM.

  3. Lisa12 re-opened this discussion on 28 Jul, 2010 09:52 AM

  4. 3 Posted by Lisa12 on 28 Jul, 2010 09:52 AM

    Lisa12's Avatar

    Thanks for the answer.
    But please make a Ubdate for that. Is it posible to donate?
    Because Momento is a great app.

    Best regards,
    Lisa12

    (sorry for my bad English again.)

  5. Support Staff 4 Posted by Oliver Waters on 29 Jul, 2010 12:21 PM

    Oliver Waters's Avatar

    Hi Lisa,

    We're considering this for our next release, but can't promise anything at this time ;)

    Best regards,
    Ollie

  6. Oliver Waters closed this discussion on 29 Jul, 2010 12:21 PM.

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