How to backup and restore your data (iOS 4)

This article is for users running Momento on a device running iOS 4 or higher.
If you are running iOS 3, please see this article for details on how to backup and restore your data.

Important Note: Exports are not the same as backups. Data from an export cannot be restored. You must make a backup as detailed in this article if you wish to restore your data.

Momento uses the File Sharing capability available in iOS 4 to provide you with a backup which can be copied to your computer for safe keeping. As Momento stores photos in its database, backup files can often be quite large. File Sharing allows for the quick and easy transfer of data between your device and your computer.

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Backing up your data

Momento Backups include all data associated with Momento; ie. all your written moments, feed data, photos and account settings.

To backup your Momento data, follow these simple steps:

  1. Launch Momento
  2. Go to Settings > Data > Backup & Restore
  3. Tap 'Create New Backup' to generate a backup file of your data. This may take some time depending upon how much data you have stored in Momento.
  4. Connect your device to your computer and open iTunes
  5. Select your device from the sidebar and navigate to the 'Apps' tab
  6. Scroll to the bottom of this window to find the File Sharing browser
  7. Select 'Momento' from the 'Apps' list to view Momento's documents
  8. Drag the backup file from the Documents browser to your computer for safe keeping. Alternatively you can select the file from the list and click 'Save to...'.

Do not attempt to modify the .momento file - this may result in a corrupt backup and loss of your data. We cannot recover any corrupt files, or assist if you have modified this file.

Important security note: Backup files are not encrypted, nor do they hold your lock code so it is important you keep this file safe and secure. For this reason, we recommend deleting the backup file from your device after transferring it to your computer.

Restoring your data

To restore your data from a backup file, your will need to transfer the file to your device using File Sharing.

To restore your Momento data, follow these simple steps:

  1. Connect your device to your computer and open iTunes
  2. Select your device from the sidebar and navigate to the 'Apps' tab
  3. Scroll to the bottom of this window to find the File Sharing browser
  4. Select 'Momento' from the 'Apps' list to view Momento's documents
  5. Drag the Momento backup file from your computer to the 'Momento Documents' file browser. Alternatively you can click 'Add...' and select the file.
  6. Launch Momento
  7. Go to Settings > Data > Backup & Restore
  8. Under the 'Restore' heading, select the file you wish to restore from.
  9. Once the restore has completed, restart Momento.

Please note: If you have a lock code set in Momento, this will not be affected by the restore.

As backup files are not encrypted we recommend deleting the file from your device after successfully restoring your data.

Deleting a backup from your device

There are two ways to delete a backup from your device:

Using the Document browser in iTunes File Sharing

  1. Select the backup from the File Sharing document browser
  2. Press 'Backspace' or 'Delete' on your keyboard.

From the 'Backup & Restore' settings screen in Momento

  1. Swipe the back-up file you wish to delete
  2. Tap the 'Delete' button which appears beside the swiped file.